Find quick answers about Journey, Trail, Path, and how debt payoff tracking works.



No. Journey is a tracker only. We never originate, settle, or process payments, and we do not connect to your bank.
Trail covers one debt for free. Path lets you track multiple debts in one Journey view.
Yes. You enter the balance and the payments you make, so it works with any card, loan, or bill.
Yes. Trail tracks one debt for free. Path is $8 a month when you are paying down more than one balance.
Journey is for individuals tracking their own debts. Email support@lotuscanyon.com with questions about Trail or Path.
Journey is Lotus Canyon's debt payoff progress tracker. It shows clear milestones as you pay down balances.
You log balances and payments; Journey turns that into clear payoff progress and milestones.
No. Journey is built for anyone paying down debt: clear progress without complicated finance jargon.
Yes. Path lets you track multiple debts and see payoff progress in one place.
Trail is free for one debt so you can try Journey before upgrading to Path.
Yes. Move from Trail to Path whenever you add a second balance. Your debt and every logged payment carry over.
Path is billed monthly to a major credit or debit card. Trail needs no card.
Start Trail for free or choose Path, then add your email and your first balance.
Yes. You can cancel your subscription at any time from your account settings.
Email support@lotuscanyon.com or send a message from the contact page.
We read every message and reply by email as soon as we can.
Send us your question and we reply by email.